UC

Network Command

UC San Diego Health × Eureka Media
Last 90 days ▾Illustrative concept data
Revenue impact
Referral revenue recovered
$4.2M
▲ kept in-network vs baseline
Referrals that would have leaked out, retained.
Referrals kept in-network
78%
▲ 16 pts vs 62% baseline
Capture rate across the pilot network.
New patients captured
1,240
▲ front-door + see-sooner
Booked who would otherwise have left.
Downstream revenue seeded
$18.6M
Imaging, procedures, follow-ups from kept referrals.
Network health
Network rating
4.7★
2,084 providers, 64k reviews
AI + search visibility
87/100
▲ 22 pts
Share of "specialist" answers citing UCSD.
Inbound handled by agents
12,400
Calls plus chats answered, 24/7.
No-shows prevented
3,100
Via reminders and confirmations.
How the network gets found · SEO, AEO, GEO
Google search · SEO
71%
▲ 24 pts
Top-3 organic results across high-intent specialty searches in San Diego.
AI answers · AEO
62%
▲ 19 pts
UCSD cited in Google AI Overviews and People Also Ask for tracked specialty questions.
AI assistants · GEO
3 of 4
▲ ChatGPT, Gemini, Perplexity
Name UCSD a top source for "best [specialty] in San Diego."
AI and search are the new front door. The more often UCSD is the answer Google and AI assistants give, the more of the $4.2M in recovered referrals compounds. Discoverability is the top of the revenue funnel, not a vanity metric.

Referral capture rate

Share of referrals kept in-network, last 6 months (illustrative)

Needs attention

Where the network is leaking or thin

By specialty

Real provider counts and ratings; capture, wait, and recovered revenue are illustrative for this concept.
SpecialtyProvidersAvg ratingCaptureAvg waitRecovered
Illustrative concept dashboard built by Eureka Media for the UC San Diego Health specialist-network pitch. Provider counts and ratings are from the public UCSD directory; revenue, capture, wait, and availability figures are representative placeholders, not live data. Non-clinical: no patient health information. Live metrics require connecting the network's own data.